This website is owned and operated by FRANdata. At FRANdata we are committed to providing you with consulting, franchise analytics and decision management tools and services to meet your changing needs. Our commitment includes protecting personally identifiable information we obtain about you when you register to use one of our websites or become our customer. We want to earn your trust by providing strict safeguards to protect this information. This FRANdata Privacy Policy describes how we collect, use and disclose information. This Privacy Policy applies to members, customers, former customers, users, and applicants.
Collection of Personal Information
We collect information from applications, questionnaires, and other forms you submit to us, such as your name, your job title, your company’s name and industry sector, your company’s location (country, state and zip code), and your contact information (address, email, and telephone number). We collect information from your transactions and interactions with us, such as your professional interests, or information you may provide via your interactions with our online forums, blogs, or participation in our online communities. We may collect information from various public sources if it is necessary for the delivery of the services we provide you, and we may access public sources of information, such as census data and demographic records, and private source of information such as business bureau, industry analyst, or market research data. We do not permit other parties to collect personally identifiable information about your online activities over time and across different Web sites when you use our Web site or service.
Collecting Personal Information is necessary for performance of the services and functionalities offered on the website. If you decline to provide the requested Personal Information, we may not be able to process your inquiry, provision access to certain functionality, or fulfill requests. This website is hosted by FRANdata on servers located in the United States. If you are located in a non-US jurisdiction, you may be sending your Personal Information to the United States or another jurisdiction that does not have laws that provide an equivalent level of data protection to the laws in your home country.
Use of Cookies
We may use web-based tools when you visit our websites, such as “cookies” to track your online activities, including your registration, submissions, and information requests, in accordance with applicable law. Cookies are small text files placed by a website server on your computer or other device you are using to access the website. They are NOT viruses, capable of being programmed, capable of spreading malware or capable of identifying you personally. Some collect anonymous information of the pages you have viewed, and are used to assess the website’s performance so that we, in turn, can monitor and improve performance. Other cookies track your online activities on this website, including the IP address from which you accessed the website, and may link that information with Personal Information you have provided us through online registration, to help us remember your settings, all with a view to improving your experience on the website. We may also use your IP address to help diagnose problems with our server and to administer the website. The length of time we may keep a cookie on your device will depend on the nature of the cookie and the reason we have set it. We use “session” cookies, which expire when you close your browser and do not remain on your computer or device. We also use “persistent” cookies, which remain on your computer or device, and which are deleted when they are no longer necessary. Some cookies are necessary for the functioning of the website and will be set automatically on your arrival. The remainder are deployed only after you have given your consent.
Use of Google Analytics Cookies This website uses Google Analytics, a web analyst service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website you consent to the processing of data about you by Google in the manner and for the purposes set out above. Full terms relating to the use of Google Analytics can be accessed athttp://www.google.co.uk/analytics/tos.html.
Use of Personal Information
We use Personal Information to register you with the website and provide you with requested information or services. We may also from time to time use your contact information to send you information about and marketing materials via telephone, automated email messages, and direct mail. These email messages may contain web beacons and other features that tell us you received and were able to open the message. We do not honor electronic do-not-track signals sent by your browser when you visit our site or other mechanisms that would give you the ability to exercise choice regarding the collection of Personal Information about your online activities over time and across third party Web sites, but at any time you may opt out of receiving further email communications from us by clicking the unsubscribe link in the footer of all FRANdata email messages. You may also opt out of receiving any marketing solicitation from us, including email, direct mail, and phone solicitations, by calling us at 1.800.485.9570 at any time Monday through Friday. This website contains links to other websites; FRANdata is not responsible for the privacy practices or the content of other websites.
Disclosures of Personal Information
FRANdata may disclose Personal Information to third parties as required or permitted by law, under the following circumstances:
- We may disclose Personal Information to companies in our corporate group as necessary or appropriate to provide the product or service you requested, to contact you in connection with product or service offerings, or for other legitimate business purposes.
- We may disclose certain Personal Information to companies and individuals with whom we contract to perform business functions and services on our behalf. Such business functions may include hosting our web servers, analyzing data, providing legal, accounting and marketing services, and providing other support services.
- We may disclose certain Personal Information to other companies and individuals to help us market our products, including business partners in joint marketing agreements. We require all such parties to maintain the security and confidentiality of the Personal Information, and to process the data in accordance with our instructions.
- We may disclose Personal Information to the extent necessary or appropriate to government agencies, advisors, and other third parties in order to comply with applicable laws, or if such action is necessary to protect the rights or property of FRANdata or its affiliated companies.
Questions and Complaints
If you have a question about our privacy practices, or want to submit a complaint, contact us at:
Meme Moy
Director of Marketing
FRANdata
4075 Wilson Blvd., Suite 410
Email Address: mmoy@staging.frandata.com
Revisions to the Policy
If we change this Privacy Policy we will post the changes here with 30 days’ notice before the revised Privacy Policy becomes effective. This Notice is effective as of February 2016.